Your resort is always ready for you the day of arrival ultimately at 2 pm and has
to be free the day of departure at 9am. If you have an afternoon- or evening flight
we can store your luggage for you.
We always come to the airport, even if you hire a rental car, to welcome you and
guide you to your accommodation, therefore it’s important to send us your flight
number and hour of arrival.
Also a mobile phone number can be helpful.
Especially for our guests we can arrange a rental car. We always work together with
the same car rental company and can offer you a car at a very interesting price.
All cars are delivered at the airport, 100% insured, without kilometer restriction
and no bill after for refueling.
To reduce your flight costs bath- & bed laundry, kitchen- & bath towels and beach
towels are included in our rental and end cleaning price.
Sleeping rooms are in accordance with the number of guests, 2 persons is 1 sleeping
room with 1 bathroom, 3 to 4 persons 2 sleeping rooms, 4 to 6 persons 3 sleeping
rooms. If for any reason you want an additional room please let us know in advance
an extra fee will be charged.
WiFi connection is included in the price and available at all our locations.
All bookings will be confirmed by e-mail.
Payments can be done by bank transfer or Paypal, 50% has to be paid within 10 days
after receiving the confirmation e-mail and the saldo also 50% 1 month before the
If we book your flight tickets the payment has to be done together with the 1st transfer
of 50%. Boarding passes are send by e-mail 1 week before departure.
Your booking is secured after paying 50% of deposit by bank transfer at the date
mentioned in the confirmation letter. You receive an e-mail to confirm your payment.
If the final payment isn’t done 1 month before arrival we have the right to cancel
your booking and offer the location for the reserved period to the last minute market.
If for any reason you have to cancel your reservation we apply following rules:
- More then 3 months before the arrival date the deposit will be paid back to your
- Between 3 months and 1 month before arrival the deposit will not be paid back but
the paid money will be reduced if you make a new reservation within 18 months
- Less then 1 month before arrival 25% off the payment will be reduced if you make
a new reservation within 18 months.
If you have any supplementary question don’t hesitate to send us an e-mail at firstname.lastname@example.org